faq

Payment & shipping

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HOW LONG DOES MY ORDER TAKE TO PROCESS?

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Upon receiving your order confirmation email notification, your order can take between 2–3 business days to process and ship.

*Please note that during special promotions or sales, processing can take between 3–5 business days due to an influx of orders.

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Do you offer international shipping?

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Yes, we do offer international shipping. Depending on your location, shipping times may vary.

Please check our shipping info page for more information on international rates.

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What forms of payment do you accept?

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We accept all of the following payments, PayPal, Visa, MasterCard, American Express and Discover.

Please note, all transactions will be processed in USD. 

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How do I track my order?

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Once your payment is approved, you will receive an e-mail when your order is processed,

(Which may take up to 24-48 hours). You will also receive a second e-mail once your order is shipped, 

which will include your tracking number and a link to track your order.

 

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how are discounts/promo codes applied? 

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Discounts/promotional codes can be used on applicable orders if products are eligible.

All promotional codes must be entered into the order (during checkout) prior to completing order.

Only one offer or promotional code can be used per order.

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